The ISO 20000-1 standard is a globally accepted standard for assisting organizations in ever-changing IT service delivery environments, managing increasing service demands, and providing value for customers, users and your own organization. ISO 20000-1 Information Technology Service Management System, which can be applied in all public institutions and organizations, provides assurance that you provide a consistent and secure Information Technology service quality that adds value to your current and potential customers and other interested parties.
With ISO 20000-1, you can improve the quality of IT service offered and reduce the cost of long-term service delivery by aligning IT services with the current and future needs of the business and customers.
