ISO 20000-1 is a globally accepted standard that aims to help organizations in rapidly changing Information Technology (IT) service environments, manage increasing service demands, and provide value to customers, users, and your own organization. This standard, which can be applied to all institutions and organizations in the public and private sectors, shows your current and potential customers that you provide consistent, secure, and high-quality IT services in the areas you serve. ISO 20000-1 aims to ensure that IT services are aligned with the current and future needs of your business and customers, while also continuously improving the quality of service provided. In this way, you can create a more efficient service infrastructure while reducing your service delivery costs in the long term.
The activities we carry out within the scope of our consultancy services are as follows:
By systematically improving your IT service management with ISO 20000-1 consultancy, you can increase customer satisfaction and sustainably raise your service quality.
